How to resolve when the player does not operate normally?
Article ID:413970(modified 23 Feb 2011)
Applicable Models
NWZ-E353, NWZ-E354, NWZ-E355, NWZ-E453, NWZ-E454, NWZ-E455
South Africa
South Africa
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Walkman® Digital Media Players
Question
The player does not operate normally.
Answer
Charge the unit fully by connecting to a running computer.
If the charged unit does not operate normally, press the RESET button with a small pin such as a paper clip longer than one second to reset the player.
Note: If you press the RESET button while operating the player, stored data and settings on the player may be deleted.
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